About BOLD Technologies, Inc.
Service Not Sales
BOLD is the go-to complete IT service company for small businesses since 1991. Recommending and servicing cloud and locally-based networks. Solving problems while everyone is pointing fingers at each other. From basic computer issues to application errors, data storage, security, email, firewalls, and internet issues. We assist and manage all your computer, network, and internet needs.
We don’t markup products because you purchase directly from major manufacturers based on the detailed specifications provided, we do not sell hardware or software, You pay the best price possible for quality equipment. BOLD coordinates and handles the installation, configuration, future management, and troubleshooting.
BOLD Services
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PCs
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Laptops
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Networking
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Servers
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Switches
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WIFI
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Routers
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Firewalls
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Email
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Camera systems
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Cell phones
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Troubleshooting
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Multiple monitors
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Working from home
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Anti-Spam
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On-site service
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Remote service
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Smart home systems
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Websites
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Accounting software
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Time and Billing
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IT Consulting
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Cloud solutions
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Data backup
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24/7 service
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Malware and Virus
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Security
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Software
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Scanning
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Printing
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Upgrades
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Remote working
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Day to day problems
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Help desk support
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Software updates
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Hardware upgrades
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Security systems
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Office moves
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VOIP
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HIPAA compliance
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Cannabis compliance
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SEC compliance
No Contracts or Monthly Fees
No contracts are a philosophy our clients respect. Recently many IT companies have gone to a monthly fee per user/computer. Managed IT is a great plan for salespeople who want re-occurring commissions for basically doing nothing. When you as the customer have a problem, you often find it’s not covered under the monthly maintenance fees. Resulting in wasted time arguing about what is covered instead of resolving the problem. Under monthly maintenance, you want to get the most out of your IT company. However, the IT company has a philosophy and financial incentive to deliver the minimum solution. Often putting a band-aid on a problem instead of examining the business problem you are trying to solve and offering better, faster and more cost-effective solutions. Companies that offer managed IT services are basically a franchise! They purchased the management software from someone else and want to sell you a subscription at a higher rate.
Internet Optimization
We consistently reduce our client’s costs by reviewing their monthly Internet and web fees. Internet speeds have increased dramatically, however you might not see that faster speed on your computer/laptop/phone, slowing your business down. We can identify the device/configuration causing the slowness, offering and implementing solutions. We want to be sure you get what you are paying for.
On-Site and Remote Services
Professional, courteous, on time and intelligent service. Our technicians live and work here in South-East Michigan. We can be on-site at your office or in most cases remotely diagnose and resolve your issues, just call our main number 248-457-2000. Call our 888-DOWN-911 (888-369-6911) for 24/7 emergency after-hours support.
Security and Data Protection
Data loss, malware, viruses, phishing, cryptolocker, cybersecurity and other threats can be prevented. A security threat is a malicious act that aims to corrupt or steal data or disrupt an organization's systems or the entire organization. A security event refers to an occurrence during which company data or its network may have been exposed. BOLD will assess your current environment and implement common sense preventions.
Real Service from Real People
We answer the phones! You will talk directly with a technician to resolve your issues. BOLD has no chatbots or online ticketing systems, only to have your needs delayed. We understand the need for fast, reliable and accurate service. For after-hours or emergency services we are available at 888-DOWN-911 (888-369-6911) for 24/7 service.